Refund policy

📦 Return & Refund Policy

We want you to love your purchase. Please read our return conditions carefully.

1. Eligibility for Returns

• Product  must be unused, unopened, and in original packaging.

• Returns are accepted only within 3 days of delivery.

• Due to hygiene reasons, used or opened lenses cannot be returned or exchanged.

2. Defective or Wrong Item

If you receive a defective, damaged, or wrong product, contact us within 24 hours of delivery with clear photos.
We’ll review the claim and offer a replacement or refund where applicable.

3. Refund Method

Approved refunds are issued to your original payment method or via EasyPaisa/JazzCash within 5–7 working days.

4. Non-Returnable Items

• Opened Product  packs

• Clearance or sale items

• Free gifts or promotional items